Terms & Conditions

“Because, We Know Every Life Deserve the Best”

Welcome to ZAYM INTERNATIONAL, your trusted partner in manufacturing and exporting high-quality surgical, dental, veterinary, and beauty instruments worldwide. By accessing and using this website, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully before using our services

Acceptance of Terms

By accessing, browsing, or using the www.prozaymintl.com website (the "Site"), you agree to be bound by these Terms and Conditions. If you do not agree with any of the terms outlined here, you must immediately cease using the Site.

Definitions

Eligibility

To use the Site and place orders, you must capable of entering into binding contracts. By using this Site, you confirm that you meet these eligibility requirements.

Products and Services

ZAYM INTERNATIONAL specializes in the manufacturing and global export of high-quality surgical, dental, veterinary, and beauty instruments. All our products undergo strict quality control to ensure compliance with international standards.

Order and Payment Process

Placing an Order: Orders can be placed online via the Site. After submitting an order, you will receive an order confirmation email detailing the product(s) ordered and the shipping information.

All payments must be made in full before the shipment of the goods is completed.

Shipping and Delivery

  • Shipping Methods: We offer international shipping. Shipping costs are calculated at checkout based on the destination country and the weight/size of the order.
  • Estimated Delivery Times: Delivery times vary based on your location. International shipments typically arrive within 4 to 6 weeks from the date of dispatch By Sea and 5 to 8 days By Air.
  • Customs & Duties: You, the customer, are responsible for any customs duties, taxes, or fees that may apply to international orders.

Returns and Refunds

  • Defective Products: If you receive a defective or damaged product, please contact us within 14 days of receiving the shipment. We will arrange for a replacement or a full refund.
  • Non-Defective Returns: Returns for non-defective products can be made within 30 days of purchase, provided the product is unused and in its original packaging. The customer will be responsible for return shipping fees.
  • Refund Processing: Refunds will be processed to the original payment method, and for orders paid via LC or half-payment, the final balance will be refunded accordingly.

User Responsibilities

  • Accuracy of Information: You agree to provide accurate and up-to-date information when placing an order, including shipping and billing details.
  • Prohibited Uses: You may not use the Site for any illegal purpose or in any way that disrupts or damages the functioning of the Site or the services we provide.
  • Security of Account Information: You are responsible for maintaining the confidentiality of any login credentials and for all activities that occur under your account.

Privacy and Data Protection

We value your privacy and are committed to protecting your personal information. We collect only the necessary details to process your orders and improve your experience on our website. Your personal data will not be shared with third parties without your consent.

Intellectual Property

All content on the Site, including logos, product designs, blogs trademarks, images, text, and videos, is owned by ZAYM INTERNATONAL and is protected by copyright and trademark laws. You may not use any of this content without our prior written permission.

Limitation of Liability

To the maximum extent permitted by law, ZAYM INTERNATIONAL shall not be held liable for any indirect, incidental, consequential, or punitive damages arising from the use of this Site or the products sold through it. This includes, but is not limited to, any loss of profit, data, or business opportunities.

Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any updates will be posted on this page, and the revised date will be shown at the top of the page. Continued use of the Site after such changes will be deemed as acceptance of the new Terms and Conditions.

Contact Information

For any questions or concerns regarding these Terms and Conditions, or if you need further clarification on our payment methods and shipping policies, please contact us at:

ZAYM INTERNATIONAL

📧 Email: info@prozaymintl.com | zayminternational@gmail.com | sales@prozaymintl.com

📱 WhatsApp: +92 347 6915730   |   ☎ Tel: +92 52 3561585

🌐 Website: www.prozaymintl.com

📍 Address: Doburji Mallian, Daska Rd, Sialkot 51310 – Pakistan

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